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Mail Box Photographs

January 20th, 2023
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So, I know this seems a bit menial, but when I originally put up my mailbox, I used this mailbox, purchased from Lowes, outside of my office;

 

After the Sparta NC Postmaster came up in the first part of November, and we came to an agreement about package pickup’s/delivery, I traveled down to Lowes again, to purchase a Centennial post mount mailbox, extra large, because they showed it in stock and it was wide enough and deep enough to allow me to put the majority of my regular parcels and my media mail (record albums) in without issue. Unfortunately Lowes did not have this in stock – they had one and it was the display which could not be sold. Needless to say, I had to order this online, it was purchased Nov 25th 2022 and it took a little time for it to arrive and it took a little more time for me to figure out how to mount it to the existing post.

Had the Postmaster for Sparta said anything other than, yes I will pick up your packages (and he did say he would stop returning them and have them delivered) I would not have spent the money on this stupid higher end package mailbox.

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What A USPS Employee Advised Me To Do – USPS Delivering for America Plan

January 18th, 2023
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One of the wonderful things about having to reach out to USPS customer service is in fact the caring individuals with whom I have had the opportunity to speak with regarding this matter. There are a tremendous number of things that are at the Post Masters discretion relative to policy. The mailbox issue is one of them. It is my understanding that the Sparta Post Master has the authority to determine whether or not this policy is enforced as it relates to package delivery and pickup. I rent a PO Box for mail, we have all of our mail sent to this PO Box address, so I do not need a mailbox for my personal mail. What I need is for the Post Master of Sparta to actually deliver my packages, and what I need most importantly, is for the Post Master of Sparta NC to require his route driver to pick up my business packages when I have outbound shipments. I respect his objection to not deliver packages, and the policy he is using for that, even though I disagree with him, what I cannot abide with is what I consider the abuse of that policy to refuse to serve my business needs, which is what the Post Master is doing.

The last two USPS customer service representatives understood completely this last part and cannot understand why the Sparta NC Post Master is actually refusing to pick up my business packages for outbound shipment. I was advised that the only way to force change, was going to be documentation. That I must request a package pickup every time I needed one. Document it. Require a response from USPS ( I assume she means Sparta USPS, Greensboro USPS and the Charlotte USPS representatives). Escalate it. Require a response and repeat this process until I had enough documentation to move forward with a filing with the Consumer Advocate office for USPS. At that time, it is my understanding that all parties involved in the communication process related to this issue will be contacted and made to justify their policy stance. If I wanted to attempt to Escalate the matter in an effort to bring it to the attention of the office of the Post Master General, this would be the time to do that.

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1/19/23 – I have updated this post with relevant details below and a few tweaks above. As I said in my phone conversation today with another wonderful USPS CSR, I don’t want to see anyone get fired or anything like that, I really just want my packages picked up when I submit a package pickup request. My hope is, if I make enough noise, someone will reach out to the Sparta NC Post Master and say “You need to make this go away”, because I think that is the only thing that will change anything. Granted, it could end up, USPS as a whole is just to big to change no matter how committed they are to changing. I don’t know. Only time will tell.

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My address collection for the Post Office

NC Greensboro USPS Consumer Affairs Phone number: 336-668-1246

Consumer Advocate USPS
Office of the Consumer Advocate
475 L’Enfant Plaza SW
Washington DC 20260-2200

– and –

Postmaster General Louis DeJoy
USPS – Headquarters
475 L’Enfant Plaza SW
Washington DC 20260-0010

I also plan to cc relevant key members of the Executive Leadership team whom I believe are tasked with the USPS Delivering for America plan. I am of the opinion they would have some interest in my situation and I figure if I get the attention of 1 of them it will get where it needs to go. So I will make an effort to bring them into the loop on this issue;

Joshua D. Colin
Chief Retail and Delivery Officer and Executive Vice President

Jacqueline Krage Strako
Chief Commerce and Business Solutions Officer and Executive Vice President

Steven W. Monteith
Chief Customer and Marketing Officer and Executive Vice President

Douglas Tulino
Deputy Postmaster General and Chief Human Resources Officer

Luke T. Grossmann
Senior Vice President, Finance and Strategy

Scott Raymond
Vice President, Retail and Delivery Operations–Atlantic Area

Other Relevant Facts, USPS Sparta NC

A Little About My Business History

January 18th, 2023
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Since 2013 I have been self employed running a sole proprietorship business, buying and selling vintage items. I started out buying storage lockers that I thought had cool older stuff and gradually got into picking and auction lots, simply because that allowed me to select the merchandise I was selling versus storage locker where you just really don’t know what you are going to end up having to sell and deal with.

2011 into 2012 I was basically retired, enjoying life and my family. At one point, my wife told me I needed to find something to do and that is how I ended up doing what I presently do.

2003 to 2011, approx, I owned at one point four corporations. A company called SEO King, Inc in which I and my staff provided web services to customers throughout the Tampa Bay area, This was a small business focused company doing web design, small scale programming, ecommerce solutions, SEO, web marketing and other service. I owned another company called Down Payment Solutions that provided resources for home buyers needing down payment help with home buying. These two companies were very successful and profitable for me and many of my clients. I cannot even remember the name of another company, at the time, it wasn’t but a few months old and someone bought out the web assets from me before I could ever get started with it, it really was a nice payday for about 90 days of part time on the side evening work. I had one e-commerce corporation within a partnership and that never really went anywhere due to multiple failures in operations, that was where I learned having partners in business ownership takes a very special person and that special person was not me. Regardless, it was through my company SEOKing, Inc that Google invited me up to Washington DC. On side note, it was that trip to Washington DC where I met my beautiful and special wife!

From approximately 1998 to 2002 I was an independent Mortgage broker for a mortgage bank out of New York.

Prior to that time period, I worked for other individuals. Some of my accomplishments included

Hired by Don Lewis to turn around the Florida operations for his regional company in preparation for selling the firm. Mission accomplished, with the company profits increasing by 10x and resulting in the successful merger with Hertz Equipment Rental. Unfortunately for me, I was not qualified to work for Hertz in the capacity I was in. Unfortunately for Hertz, they let me go, and with me went their good business practices. It only took about 12 months for the FL operation to get shutdown and full operations merged into their existing locations due to mounting losses.

Hired by Bob Manee to help him turn around his company so he could sell and finally retire. Mission accomplished, profits up, buyout done. I stayed with the new owners, happily, for about another 2 1/2 years. Unfortunately, they were floundering with equipment sales at the time and they moved me into a position requiring national travel which, as a single father, I could not do.

Successfully helped develop and then manage the Americare Program for a company called American Hi-Lift, the program was duplicated across the country and the firm was later acquired for Prime Equipment Company. Martha Manee saved me from Prime Equipment when she reached out to me out of the blue telling me about he dads situation. He, and she, were such wonderful people.

Over the course of almost my entire adult life, I have been a problem solver for business, and made the hard decisions that needed to be made in order for a company to grow and be profitable. While my approach to doing business was always successful for other firms, my style of management was not suited for making friends during the process. In two of the cases, I had staff full of bad apples that had to retaught how to treat customers, how maintain assets etc and that is hard thing for people that think the way they have always done business, is the only way to do business.

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A Drive Around To Show What We Are Talking About

January 18th, 2023
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This is a video showing the present currier route for our area and the proposed addition for package pickup and if possible, package delivery. The addition is approximately, based upon my drive up the drive, 2/10th of a mile or about 1000 feet one way.

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Available Inventory For Sale as of Today

January 18th, 2023
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I have most of my available inventory listed on my main hub site JustStuffISell.com

Unfortunately, my eCommerce platform panel does not give me a place where I can quickly identify how many products I have available. I’m pretty sure it is close to 2200 or so available bits. You can visit JustStuffISell.com to see the types of products I deal in. I have a Storage locker full of additional inventory that I have not listed as well as a lot of additional inventory to be listed here in my office. All of this shake down by the Sparta USPS has been a distraction and the lost time driving every day just creates unnecessary inefficiency.

I have not renewed a lot of my Etsy inventory, but that is intentional. A lot of the bits are not inexpensive so waiting until those tax refunds start rolling out before spending the money.

Again with eBay I am still trying to decide how deep to get at the moment. The next store level more than doubles the price of the store plus I am presently dealing with an issue of how to efficiently get my juststuffisell.com website inventory moved into eBay efficiently. The platform host did away with a pretty good eBay app which has led to a few issues. Compounds my initial work load and I really want to get more merch available before those tax refunds really start hitting.

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Some Shipping Expense Reports Since I Started Using Quickbooks

January 18th, 2023
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I went back and pulled the records for my shipping stuff and here are the details.

As noted, not really been working in 2022 for the first 3 quarters:

Since September 1st;

Since I started using QuickBooks for accounting;

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